Privacy Policy
Last updated: March 4, 2026
Orbi Sports ("we," "us," or "our") operates the OrbiBond network bonding platform and the OrbiStream mobile application (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Account Information
When you create an account or purchase a subscription, we collect your email address, name, and payment information. Payment processing is handled by our third-party payment processor; we do not store full credit card numbers.
Device and Network Data
The OrbiStream app collects network interface information (WiFi, cellular) to perform connection bonding. This includes signal strength, connection type (4G/5G/WiFi), network latency, and throughput metrics. This data is used in real time to optimize your stream and is not stored after your session ends.
Camera and Microphone
OrbiStream accesses your device's camera and microphone solely to capture video and audio for live streaming. Media is transmitted directly to your configured streaming destination (e.g., your OrbiBond server or third-party platform). We do not record, store, or access your media content on our servers.
Usage and Metering Data
We collect aggregated usage metrics including session duration, bytes transferred, and active session counts. This data is used for billing (pay-as-you-go metering), service monitoring, and improving the platform. Usage data is associated with your API key, not with individual users or content.
Server Telemetry
Self-hosted OrbiBond servers send periodic license validation requests that include the server version, active session count, and license key. No user content, IP addresses, or personally identifiable information is included in these requests.
- › Provide the Service — Route and bond your network connections, deliver your stream to the configured destination.
- › Billing — Calculate usage-based charges for pay-as-you-go accounts and volume license seat counts.
- › License Validation — Verify your license status and enforce seat limits.
- › Improve the Platform — Analyze aggregated, anonymized usage patterns to improve performance, reliability, and features.
- › Support — Respond to your inquiries and provide technical assistance.
Your data is stored on infrastructure operated by Amazon Web Services (AWS) in the United States and Europe. All data in transit is encrypted using TLS 1.2 or higher. API keys are hashed before storage.
Self-hosted OrbiBond servers store session and metering data locally in a SQLite database on your own infrastructure. We have no access to your self-hosted server data.
We retain usage and billing data for the duration of your account plus 90 days. You may request deletion of your data at any time by contacting us.
We use the following third-party services:
- › Amazon Web Services — Infrastructure hosting, DynamoDB for API key management, CloudFront for CDN.
- › Stripe — Payment processing for subscriptions and seat purchases.
- › Google Fonts — Typography delivery on the marketing website.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
- › We do not record, store, or view your video or audio content.
- › We do not access your device's contacts, photos, files, or location.
- › We do not use advertising trackers, analytics SDKs, or behavioral profiling.
- › We do not collect or store the IP addresses of your stream viewers.
The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Depending on your jurisdiction, you may have the right to:
- › Access the personal data we hold about you.
- › Request correction or deletion of your data.
- › Export your data in a portable format.
- › Withdraw consent for data processing.
To exercise any of these rights, contact us at legal@orbisports.com.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, contact us at:
legal@orbisports.com
Orbi Sports
Los Angeles, CA, United States